REFUND REQUEST E-FORM

Instruction: For use by students who would like to request refund.

Section 1: Student details

First name *

Last name *

Student ID number *

Email address *

Residential address in Australia *

Phone/mobile number *

Please upload a copy of your current passport/ ID *

Section 2: Refund request details

Type of refund *

Check in date * +

Refund request date (today's date) * +

Comments: if you have any comments/requests for the finance team in regards to the refund, please use this section

Please note: By requesting a refund of your Graduation fee, you are also automatically informing us you do not wish to attend our next graduation ceremony.

Please note:

Students who choose to cancel their accommodation bookings may be eligible for a refund of their residential fees according to the below cut off times:

Cancellation date	Refund rules
More than 15 days before check in date	100% refund
15 days or less before check in date	50% refund
On check in date or later	0% refund – residential fees forfeited

If an applicant fails to cancel their accommodation or does not check in by the required check in date then all refund claims will be forfeited.

Please refer to the Refund of Residential Fees Policy for further information.

Are you studying OR or going to study in Australia on a student visa? *

Are you on Fee-Help? *

Refund request date (today's date) * +

Study period census date * 🛈 +

Please note:

Students who choose to withdraw from a subject or a course will be eligible for a refund of their tuition fees or a re-credit of their FEE HELP amount for the relevant study period in the following circumstances only:

Withdrawal date	Refund amount or re-credit of FEE-HELP amount
Prior to and including census date	100% refund of tuition fees for the study period
After census date	0% refund tuition fees for the study period – all fees forfeited; or equivalent FEE-HELP amount incurred for the study period

Any payments made for a future study period(s) will be refunded to the students.

Please refer to the Refund of Fees Policy - Domestic Students for further information and ICMS Important Dates.

At what point are you at with your studies? *

Application stage

International students who are unsuccessful in their application to enrol at the institution, and/or international students who have been refused a student visa prior to the commencement of a course are eligible for a refund on their course tuition fees minus the lesser of the following administration fee:

5% of the total course tuition fees paid before the date of refusal notice; or
total of $500

Please note:

International students who withdraw after being admitted to a course are subject to the refund conditions outlined in Table 1 below. This includes international students who fail to enrol on the prescribed date during Orientation Week, and fail to notify the institution of their intent to either defer or withdraw, prior to Monday of Week 1 of any given study period.

Withdrawal date	Refund amount (excluding packaged students)
Prior to the issuance of student visa
Student withdraws prior to the issuance of student visa	50% refund of tuition fees for the study period
After the issuance of student visa
Before 5:00pm Friday of Week 2	50% refund of tuition fees for the study period
After 5:00pm Friday of Week 2	0% refund of tuition fees for the study period – all fees forfeited

Please refer to the Refund of Fees Policy - International Students for further information.

Please note:

International students who withdraw from a course in their second or any subsequent study periods are subject to the refund conditions outlined in Table 2 below.

Withdrawal date	Refund amount (excluding packaged students)
Before Monday of Week 1	100% refund of tuition fees for the study period
Before 5:00pm Friday of Week 2	50% refund of tuition fees for the study period
After 5:00pm Friday of Week 2	0% refund of tuition fees for the study period – all fees forfeited

Refund process

Requests for refunds will only be considered once the completed Request for Withdrawal form has been approved by the Student Services department.

Please refer to the Refund of Fees Policy - International Students for further information.

Section 3: Supporting documentation

Reasons for refund *

I have filled out the Withdrawal form.
You will not be able to proceed unless you have submitted the withdrawal form *

Yes

Please provide your withdrawal form reference number *

Please expand on the reason for requesting this refund *

Refund amount *

Please upload any supporting evidence

Please upload a copy of your visa rejection letter *

Section 4: Bank details

Do you wish to nominate another person to receive this refund? *

Full name of the nominated person *

Please specify your relationship *

Account holder's full name *

Bank name *

Branch number/ BSB: *

Account number: *

Preferred currency for refund: *

Bank address (for accounts outside Australia)

IBAN/Swift code (for accounts outside Australia)

Recipient's residential address ( for accounts outside Australia) *

Account holder’s residential address *

Section 5: Declaration

Declaration Statement * 🛈

I declare that the information provided by me on this form is true and correct.

I have read and understood the process, and requirements of the relevant Refund of Fees Policy.

I understand that all amounts will be paid in Australian dollars if no currency is noted above.

I understand that refunds will be processed within 28 days provided all relevant details are received.

I understand that a $25 charge applies on all international refunds.

I understand that the Institution will not take any responsibility if the transfer does not reach my account due to incorrect bank details provided.

I agree and provide my permission to the Institution to the release of personal information for the purpose of resolving this request.

International College of Management, Sydney Pty Ltd ACN 003 144 045 ATF The ICTHM Trust ABN 54 174 259 919, trading as International College of Management, Sydney and Aspire Institute, Aspire English, International Sport College of Australia CRICOS Provider Code: 01484M, TEQSA ID: PRV12025