Instruction: For use by students who wish to make a formal complaint and are unable to resolve it through an informal resolution process (where appropriate) as per the Complaints & Appeals Policy and Complaints and Appeals Procedures.

Section 1: Student details

Section 2: Type of complaint

Academic complaint *
Non-academic  *

Section 3: Details of informal resolution process

Did you attempt to informally resolve/ discuss your complaint with the relevant staff? *

Section 4: Complaint details


Section 5: Supporting documentation

Section 6: Declaration

Declaration statement: * 🛈
International College of Management, Sydney Pty Ltd ACN 003 144 045 ATF The ICTHM Trust ABN 54 174 259 919, trading as International College of Management, Sydney and Aspire Institute, Aspire English, International Sport College of Australia CRICOS Provider Code: 01484M, RTO Code: 90851, TEQSA ID: PRV12025