APPEAL E-FORM

Instruction: For use by students who are not satisfied with the outcome of a complaint and wish to lodge an appeal as per the Complaints & Appeals Policy and Complaints and Appeals Procedures.

Section 1: Student details

First name *

Last name *

Student ID number *

Email address *

Residential address in Australia *

Phone/mobile number *

Section 2: Type of appeal

Did you lodge a complaint and receive an outcome you are unhappy with? *

Yes

No

Complaint reference ID *

Date of complaint outcome * +

Type of appeal *

The appeal relates to the following subject or course *

Academic *

Assessment result / final grade review outcome

Notice of academic / course progression

Intention to Report / cancel

Quality of course delivery or subject content

Other: (please specify) Other: (please specify)

Non-academic *

Refund or fees related

Release request rejection

Withdrawal or deferral rejection

Notice of suspension, exclusion or expulsion

Abuse/racial/sexual harassment

Operations, facilities or administrative issues

Dispute with a staff member

Dispute with student

Other: (please specify) Other: (please specify)

Grounds for lodging an appeal (please select) *

Please state the ICMS policy and procedures this appeal relates to. You can find a comprehensive list of all ICMS Policies and procedures via the ICMS Handbook HERE. *

Section 3: Additional evidence or information

Please provide a brief summary of additional evidence or information to support your appeal. You MUST address the reason/s for rejection outlined in the complaint outcome. *

What is the ideal outcome you are hoping to achieve from this appeal? *

Section 4: Additional supporting documentation

Please upload the supporting documentation as evidence. You MUST upload additional/ different evidence to what was previously submitted as part of the complaint process. *

Section 5: Declaration

Declaration statement: * 🛈

I have read and understood the process and requirements of the Complaint & Appeals Policy and Procedures.

I declare that the information provided by me on this form is true and correct.

I agree and give my permission to the Institution to the release of personal information for the purpose of resolving this appeal.

International College of Management, Sydney Pty Ltd ACN 003 144 045 ATF The ICTHM Trust ABN 54 174 259 919, trading as International College of Management, Sydney and Aspire Institute, Aspire English, International Sport College of Australia CRICOS Provider Code: 01484M, RTO Code: 90851, TEQSA ID: PRV12025