Details of the person making the complaint

Nature and details of the complaint

Complaint details

When reviewing your complaint, we will investigate MCI's archives.
 
Before submitting a complaint keep in mind, MCI has very extensive Archives.
MCI hold on record numerous items, such as:
 
● Completed enrolment forms, ● Completed fee-help forms, ● Invoices and Fee-Help CAN letters,
● Withdrawal form submissions, ● emails sent to students, emails recieved from students.
● phonecalls made to students are recorded and as well as phonecalls recieved from students are also recorded.
● eCampus logs are kept which includes logins, time of logins, viewing resources / assessments and submission of assessments.
 
 
 

Student details (involved in the complaint)


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