MCI's discipline policy and procedures are designed to provide a structured corrective action process to improve and prevent a recurrence of undesirable employee behavior and performance issues.
Outlined below are the steps of the discipline policy and procedures. MCI reserves the right to combine or skip steps depending on the facts of each situation and the nature of the offense. Some of the factors that will be considered are whether the offense is repeated despite coaching, counseling or training; the employee's work record; and the impact the conduct and performance issues have on the organization.
1st Offense = Coach & Council
2nd Offense = Verbal Warning
3nd Offense = Written Warning
4th Offense = Final Written Warning
5th Offense = Recommended Termination (Site Director's Discretion)
ATTENDANCE & ADHERENCE (AGING AND EXPIRATION OF PRIOR WARNINGS)
In the case of Attendance and Adherence DAF's only, the Warning Level that the employee is on drops down one level every 30 days without further incident. This makes it possible to be on a Final Written Warning but go down to no warnings after 120 days incident free.
If an employee progresses to a "Written Warning" for attendance and the next week misses hours, they would progress to a "Final Written".
If an employee progresses to a "Written Warning" for attendance but achieves their hours for the next 30 days before missing their hours again, they would receive another "Written Warning" since they would have gone down one level by achieving the expectation for 30 straight days.
If an employee progresses to a "Written Warning" for attendance but achieves their hours for the next 90 days before missing their hours again, they would start over again with a "Coach and Council" since they would have gone down three levels, one level every 30 days.