OVERVIEW
Many organizations today are trying to make more effective use of Information Technology (IT) in order to deliver on their mission, reduce costs, improve quality, and save time. Internal HR systems all have the potential to provide major leaps forward. Unfortunately, many organizations spend countless hours and dollars building IT systems, yet they never achieve the expected results once the systems are live. The problem is often not the technology itself, but rather the way the technology is used. Most organizations ignore the critical element of user adoption and they often do not take the critical steps necessary to ensure their systems are used in a manner that delivers maximum benefits.
WHAT YOU WILL LEARN
This presentation introduces HR professionals to the tools and understanding they need in order to drive effective user adoption of IT systems. It provides a context for differentiating technology, process, and “people” issues and it provides a framework for how HR professionals can take action to ensure IT success. This presentation is a must for any professional involved in implementing technology in their organization
How You Will Benefit:
• Increase your understanding of how what determines IT success and how this impacts HR success
• Develop the ability to differentiating technology, process, and “people” issues and it provides a framework for how HR professionals can take action to ensure IT success.
• Identify the critical role HR professionals must play in driving effective user adoption in order to achieve their goals and deliver on their mission
• Identify the 2 key questions that all HR & IT professionals need to answer to achieve IT success
• Learn a brief case study that outlines an approach for adoption of their IT systems to deliver success