FAQ
Documentation -> FAQ -> General
How do I rename my form?
How do I become a Professional Member?
I am already a paid member, but I still see ads.
Will users of my form see advertising?
I have built my form, how do I add it to my own website?
Can I host the form on my own server?
How long does my free account last?
Why do I keep getting logged out? (Session has Expired)
I don't understand the account limits. For the free account, it says 50 in one place and 10 in another?
How do I delete my account?
I am looking at my form, but it is an older version. Why is this happening and how do I fix it?
Do you have an affiliate program?
My web developer has left and I don't know my account or password. What can I do?
I have accidentally deleted a form/data, can you recover the form and its data for me?
The "Submit" button on my form does not work. What is going on?
I have already created a form in another software product. Can I use it on FormSite?
What is your privacy statement? How will you use the data collected in my form?
Can I accept credit card, or other sensitive data using your forms?
Can your service handle my high-volume survey?
Can your service be integrated with PayPal, Google Checkout, or Authorize.net?
My form shows "This FormSite.com account has exceeded its capacity." at the top. Why is this there, and how do I remove it?
Are your secure forms safe?
What does "Remember Me" mean on the Login page?
General FAQs:
Is there a phone number where I can contact you? I need help ASAP!How do I rename my form?
How do I become a Professional Member?
I am already a paid member, but I still see ads.
Will users of my form see advertising?
I have built my form, how do I add it to my own website?
Can I host the form on my own server?
How long does my free account last?
Why do I keep getting logged out? (Session has Expired)
I don't understand the account limits. For the free account, it says 50 in one place and 10 in another?
How do I delete my account?
I am looking at my form, but it is an older version. Why is this happening and how do I fix it?
Do you have an affiliate program?
My web developer has left and I don't know my account or password. What can I do?
I have accidentally deleted a form/data, can you recover the form and its data for me?
The "Submit" button on my form does not work. What is going on?
I have already created a form in another software product. Can I use it on FormSite?
What is your privacy statement? How will you use the data collected in my form?
Can I accept credit card, or other sensitive data using your forms?
Can your service handle my high-volume survey?
Can your service be integrated with PayPal, Google Checkout, or Authorize.net?
My form shows "This FormSite.com account has exceeded its capacity." at the top. Why is this there, and how do I remove it?
Are your secure forms safe?
What does "Remember Me" mean on the Login page?